What Makes Us Different?
Dec 05 2022 15:00
My Design for Better Legal Representation
When I started this firm back in 2014, I had a wide range of experience. I have been licensed and practicing in Georgia since 1998, but I started my career in Jackson, Mississippi working for a solo practitioner who did a little bit of everything. I then went to a boutique medical malpractice litigation firm in Flowood, Mississippi just a couple of years before moving back to Georgia in 2005 to be closer to my family. I was hired at a large insurance defense firm doing workers' compensation defense almost exclusively.
Having that breadth of experience gave me a lot of ideas on what to do, and what not to do. For example, I knew I did not want to take every case that came in the door. I have a wide range of legal experience, having represented clients with a lot of different legal issues. However, I have deep and extensive experience in a lot fewer areas, and I wanted to ensure that when you hire me, you are hiring someone who knows what he is doing. For that reason, I have strictly limited my practice to helping injured workers in worker's compensation claims, representing those injured in automobile accidents or other personal injury cases, and defending those accused of offenses involving motor vehicles, including DUI. I stay in my lane, and I make sure that you, the client, have the best representation as a result.
Another area where I think my firm is different is in simple size and scope. When you retain me, you deal with me and my assistant. We are the only two people who work here. That means you get a level of personal attention that other firms cannot offer. I do not have, and I do not want to have, an office full of associate attorneys and paralegals. You hired a lawyer. You should get a lawyer. At my firm, you will. I also do not take more cases than I can reasonably handle. I want to ensure that your case gets proper attention, so I do not run a volume practice. That means I keep my overhead low, and it means I do not churn files to try to maintain cash flow to pay office staff and office expenses typically associated with a much larger firm.
One area I believe is highly important in terms of client service is staffing. When I started this firm, my wife was my office manager. After a couple of years, we began to supplement her work with a second office staff member, and then eventually my wife stopped working at the office and a full time office manager, paralegal, assistant and face of the operation took over her work. Those of you who have met my assistant know what a great asset she is to this practice. Because I don't need a veritable army of employees, I am able, and thankful, that I can concentrate on getting one really good employee. In turn, this means your case gets handled better.
When you hire a lawyer, ask yourself what you expect to receive in terms of service. Do you expect to be able to talk to your lawyer when you call? Do you expect his staff to be kind, courteous, empathetic and competent? Do you expect to know everyone in the firm by name? Do you want to be able to drop in and speak to someone who knows all about your case, or to call and ask questions without going through an automated machine or a series of lower level employees?
We are old school. We are a small, local, family firm, and we pride ourselves on top notch service and competent representation. I refuse to have it any other way.
Having that breadth of experience gave me a lot of ideas on what to do, and what not to do. For example, I knew I did not want to take every case that came in the door. I have a wide range of legal experience, having represented clients with a lot of different legal issues. However, I have deep and extensive experience in a lot fewer areas, and I wanted to ensure that when you hire me, you are hiring someone who knows what he is doing. For that reason, I have strictly limited my practice to helping injured workers in worker's compensation claims, representing those injured in automobile accidents or other personal injury cases, and defending those accused of offenses involving motor vehicles, including DUI. I stay in my lane, and I make sure that you, the client, have the best representation as a result.
Another area where I think my firm is different is in simple size and scope. When you retain me, you deal with me and my assistant. We are the only two people who work here. That means you get a level of personal attention that other firms cannot offer. I do not have, and I do not want to have, an office full of associate attorneys and paralegals. You hired a lawyer. You should get a lawyer. At my firm, you will. I also do not take more cases than I can reasonably handle. I want to ensure that your case gets proper attention, so I do not run a volume practice. That means I keep my overhead low, and it means I do not churn files to try to maintain cash flow to pay office staff and office expenses typically associated with a much larger firm.
One area I believe is highly important in terms of client service is staffing. When I started this firm, my wife was my office manager. After a couple of years, we began to supplement her work with a second office staff member, and then eventually my wife stopped working at the office and a full time office manager, paralegal, assistant and face of the operation took over her work. Those of you who have met my assistant know what a great asset she is to this practice. Because I don't need a veritable army of employees, I am able, and thankful, that I can concentrate on getting one really good employee. In turn, this means your case gets handled better.
When you hire a lawyer, ask yourself what you expect to receive in terms of service. Do you expect to be able to talk to your lawyer when you call? Do you expect his staff to be kind, courteous, empathetic and competent? Do you expect to know everyone in the firm by name? Do you want to be able to drop in and speak to someone who knows all about your case, or to call and ask questions without going through an automated machine or a series of lower level employees?
We are old school. We are a small, local, family firm, and we pride ourselves on top notch service and competent representation. I refuse to have it any other way.