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If you've never hired a lawyer before, it can sometimes be difficult to know what to expect. And the truth is, often what you can expect will differ depending on the type of lawyer you hire. In my practice, I am fortunate to help people who need assistance navigating difficult times in their lives. This means my clients are rarely calling me during the best times in their lives. This post will outline what I consider to be good legal service and competent representation, as well as the simple day-to-day handling of a particular case.
With clients who have suffered an injury, whether it is an injury sustained at work or in an accident due to someone else's negligence, the first thing you should expect from your lawyer is compassion. I only take cases that I believe have merit. The reason for this is simple. I do not get paid on personal injury or workers' compensation cases unless I recover compensation. This means that if I take the so-called "frivolous" cases you often hear about from people who do not like attorneys very much, then I am doing two things wrong. First, I am putting work into cases that I have little chance of ever seeing a reasonable fee on. The second is I am taking time away from other cases that do have merit. When you come to us with a personal injury or workers' compensation claim, you can expect that I believe in your case, or I would not agree to take on the representation. Because of this, you can also expect compassion and empathy. We will treat you with respect and we will understand that you are suffering, and we will do our best to get you the medical care you need to alleviate your suffering. We will also do our best to recover the compensation to which the law entitles you.
With clients accused of traffic offenses or DUI, often our clients have admittedly done something wrong, but perhaps have been accused of more than they actually did. Other times our clients are guilty of the crimes of which they are accused. Still other times our clients are innocent of the charges against them. In these cases, the fee is paid up front, so the main part of my job is to accurately assess whether you have been properly charged, educate you about the consequences, and assess the risk of going to trial versus working out a plea bargain. Because I am paid up front, you should expect an honest assessment of the charges against you and an honest evaluation of whether I can help you or not. Often, I get calls from people charged with very minor traffic offenses, who do not need an attorney. I will tell you that. More often, I get calls from people who have been charged with serious traffic offenses. Sometimes, I can be of assistance, and other times I cannot. I always try to honestly assess what I can do to assist, and if I believe there is any question as to whether I believe I can get the charges reduced, I tell potential clients that up front, before a fee is paid. The reason for this is also simple -- I do not want to have a reputation for taking money from people who end up in the same place they would end up if they didn't hire me, but have paid me a fee just to find that out. Sometimes, I tell clients "I am not sure I can help you with this" and they hire me anyway. But I work very hard not to have any surprises for the client once we end up in court. I try not to take a fee from someone unless I can actually improve their situation.
Above all, no matter the type of representation you need, you are entitled to honesty, good communication, and a fair assessment of the risks and benefits inherent in your case. My assistant is compassionate and as dedicated to our clients as I am. Since we are the only two people who work at this firm, you can expect that as a team, we will always put your best interests first. We will answer your calls, we will respond to your emails, and we will be sure that you understand the risks and benefits of proceeding with your case versus a settlement or plea bargain. As I've said before, we will treat you like a friend and neighbor.
Often, clients with one type of case end up with other legal issues. Some of these we can help with. We can draft a will or power of attorney, or assist you with certain aspects of a personal injury claim such as working out subrogation liens or ensuring medical bills are paid. We can assist you with issues regarding your driving privileges in cases where the charges against you result in a suspension. Other times, clients have legal issues that I am simply not competent to handle. You can expect that I will inform you of that and try to refer you to another attorney who is competent to assist you in that area. Not every lawyer can handle every type of case. An honest lawyer will tell you that instead of trying to get a fee on something he or she is incompetent to handle.
What do we expect from you? That is also simple. Good communication, cooperation in obtaining medical records or answering discovery or showing up for court, and a fair approach to the ultimate resolution of your case, whatever type of case you have. We understand our clients are often in stressful situations that are less than ideal. However, your cooperation in the handling of your case is paramount to getting a good result. I do not expect you to blindly follow my advice. I do expect that you will hear me out and let me explain why I believe the approach I suggest is in your best interest. It is for this reason that I do not settle cases before they are ready, and I do not plead out cases without having all the information you need to make a good decision.
Ultimately, hiring a lawyer complicates your life. You suddenly find yourself meeting discovery deadlines, having court dates or trial dates, answering questions about intimate details of your life in a deposition, and otherwise doing a lot of things that may seem disruptive to your life. The good news is, you do not have to do it alone. When you hire me on a matter, your problems related to that matter become my problems. And I will work as hard as I can to navigate you through them so you can get the best result possible.
Garner Law Office P.C. Proudly Serves The Following Areas and All of Metro Atlanta and West Georgia
Contact Information
Fax: (770) 693-1751
Office Hours
Dallas Office:
215 Main St Dallas, Georgia 30132-4261
Hiram Office (by appointment only):
5888 Wendy Bagwell Pkwy, Suite C, Hiram GA 30141